The Ins-and-Outs of Shipwire

Customize your delivery experience

Our job is to make you look good. We do that through intelligent routing, professional packaging, and now, some delightful extras for your customers.

Shipping confirmation

Email automatically sent out to you and your customer detailing the shipment information. This email can be customized to your liking.

Customize labels

Leave your mark by customizing the sender name and address on each package, be it your company headquarters or return address.

Personalized inserts

Include marketing collateral into any shipment, such as featured or seasonal products, announcements, stickers or promotional CDs or DVDs.

Real-time rates

Provide shipping options and rates to customers at checkout so they can decide the delivery time and cost of shipping.

Tracking numbers

Receive tracking numbers as soon as the warehouse ships your orders.

Edit and cancel orders

Leave control of the orders in the hands of your customers with the ability to edit order details (address & more) or cancel them if they haven't yet been processed.

How else do you want to leave your company’s mark?

Some of our customers have added gift wrapping, gift cards, stickers on the box and more.
Let us know how we can further customize your shipments.

Every order shipped with us is covered by our Shipwire Guarantees.

Our service level guarantee ensures you and your customers will always be happy.

  • We guarantee that we'll ship every order the same day

    If we receive your order in time, it will ship out of our warehouse that same day.

  • We guarantee we'll ship every order 100% accurately

    If we make a mistake, we'll reship it at no cost to you and credit your item handling charges.

  • We guarantee the lowest possible rate on every shipment

    Our time and cost optimization automatically selects the lowest rate and fastest service.

Customer returns? Damaged shipments? No problem.

Returns can be time consuming and frustrating for both you and your customers.
Our easy shipping return services with free return labels take the worry out of returns.

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